If you're in any form of service delivery - this is a lashing out at BAD SERVICE!
With over 13 years of experience in the hospitality industry, sales and marketing (yes, they are two different concepts) and client relations and satisfaction I should know a thing or two on how to put a smile on the customer's face.
Way to go Cindy! Keep us posted on your responses. I'll email you a vid that should put a smile on your face!
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